Contents

Getting Started

Domains

About domains Change your primary domain Connect a custom domain DNS records and verification Manage DNS with Tringify

Reference

Address and Postal Code Rules by Country Supported Countries Supported Currencies Supported Storefront Languages Supported Phone Number Formats

API Tokens

Create and manage API Tokens

General

About general settings Close or reopen your store Delete a store that didn't finish setup Development and transfer stores Set your number format Store name, country, and timezone

Partner-built stores

Accept a partner-built store

Settings

Order settings

Channel prefixes and inventory defaults Custom order statuses Order number format

Store Agreement

About the Store Agreement

Compliance

Configure the consent banner Prepare privacy and cookie policies Understand visitor consent categories

Connected tools

Manage connected tools

Currencies

About store currencies Currencies across markets, products, and checkout Disable, delete, or remove currency data Exchange rates and rounding Why can't I disable or remove a currency?

Customer notifications

Manage customer order notifications Use values in customer notification templates

About Email settings Review email delivery Set up a custom email domain Set up transactional emails Translate emails Why emails land in spam

Fulfillment settings

Choose fulfillment and split settings Manage packing profiles Routing strategy

Languages

About store languages Change the default language Manage store languages Publish a language on a storefront Remove translation data Translate store content

Metafields

About metafields Add and edit metafield values Create and edit metafield definitions Import, export, and remove metafields Metafields and connected apps Storefronts, search, filters, and translations

Notifications

About notification settings Choose notification channels

Sales Channels

Manage sales channels

Team

About Team Collaborators and access requests Invite and manage team members Invite staff Partner organizations and collaborators

Webhooks

Create and manage webhook endpoints

Catalog

Products

About products How to create a product How to translate products Import a sales baseline Import, export, and bulk update products Inventory and selling policies Pricing and currencies Product limits URL redirects for products Variants and attributes

Categories

About categories How to create categories How to translate categories Import and export product categories URL redirects for product categories

Attributes

About attributes Edit or remove an attribute How to create attributes How to translate attributes and options Import and export product attributes Use attributes on products and filters

Collections

About collections How to create collections How to translate collections URL redirects for product collections

Product Filters

About product filters Manage product filters Translate product filters Why a product filter is missing

Reviews

About product reviews Configure review settings Import and export reviews Manage product reviews Review request invitations Stop review spam

Blog

About blog comments

Blog Authors

About blog authors How to create blog authors

Blog Categories

About blog categories How to create blog categories How to translate blog categories URL redirects for product blog categories

Blog Posts

About blog posts How to create blog posts How to translate blog posts Manage blog authors Moderate blog comments

Blog Tags

About blog tags How to create blog tags How to translate blog tags

Content

Menus

About menus How to build a menu Menu item link types Menus and deleted content

Pages

About pages How to create pages How to translate pages

Policies

About store policies How to edit policies How to translate policies

Inventory

Inventory Groups

About inventory groups How to create inventory groups Import and export inventory groups Shared stock for print-on-demand and blanks

Locations

About locations Address and postal code rules How to create locations Import and export locations Phone number rules

Stock and transfers

Checkout holds and order commitments How inventory quantities work Import, export, and review bulk jobs Review restock requests Transfer stock between locations

Marketing

Customer communications

Choose message channels Configure transactional notifications Send newsletters and promotions

Markets

About markets How to create a market How to delete a market Market currencies and pricing

Cash on delivery

How cash on delivery is calculated How to configure cash on delivery

Checkout

Create and manage checkout fees Discounts, Gift Cards and Store Credit at checkout How checkout fees work How checkout limits are calculated How to set checkout limits

Discounts

About discounts Discount stacking settings Discount targeting and eligibility Discounts at cart and checkout How to create a discount

Duties

About duty rules How to manage duty rules

Online payments

Configure an online payment discount

Shipping

About shipping modes How package profiles and fulfilment routing work How to manage shipping zones and methods

Tax

About price-based tax rules About tax classes About tax rates About tax settings About tax zones How to manage tax classes How to manage tax rates How to manage tax zones

Media

Media library

About media Deleting files Find and describe files Generate images with AI Site assets and media Storage and upload limits Uploading files Video and 3D previews Where files are used

Online Store

Media library Site assets

Online Store settings

Configure your Online Store

Preferences

About Online Store preferences Change storefront permalinks Set your store favicon

Recommendations

Configure product recommendations

Manage storefront search

Search Synonyms

Manage search synonyms

Storefront Messages

Customize storefront messages

URL Redirects

About URL redirects Manage URL redirects

Orders

Assign fulfillment providers Create an order Design and print packing slips Edit an order Find orders with a problem Import and export orders Manage abandoned carts and checkouts Manage custom order statuses Manage order settings Read the note from the customer Search, filter and organize orders Set up order numbers Understand order totals Understand the four order status layers

Gift Cards

About Gift Cards Create and manage Gift Card products Issue and deliver Gift Cards Manage Gift Cards

Order Tags

About order tags Assign order tags Manage order tags

Analytics

Build and save a report Customer cohorts and stage activity Money and cost coverage Read your analytics reports Repeat-purchase retention Traffic sources and campaign performance

Apps

Fix products missing from Meta or Google Manage customization files Stop an app's service or remove it

Billing

Account credit Autopay Billing and invoices Custom Products plans Manage your plan and billing

Customers

Customer address rules Import, export, and update customers Manage customers

Customer Groups

About customer groups Connect a Customer Group to a webhook Create and manage customer groups

Customer Settings

Manage wishlists, messages, consent, and privacy Set up customer access and sessions

Customer Tags

About customer tags Assign customer tags Manage customer tags

Help › Marketing › Customer communications

Customer communications

Configure transactional and promotional email, SMS, and WhatsApp delivery safely.

Choose message channels
Configure transactional notifications
Send newsletters and promotions