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Contents
Getting Started
Domains
About domains
Change your primary domain
Connect a custom domain
DNS records and verification
Manage DNS with Tringify
Reference
Address and Postal Code Rules by Country
Supported Countries
Supported Currencies
Supported Storefront Languages
Supported Phone Number Formats
API Tokens
Create and manage API Tokens
General
About general settings
Close or reopen your store
Delete a store that didn't finish setup
Development and transfer stores
Set your number format
Store name, country, and timezone
Partner-built stores
Accept a partner-built store
Settings
Order settings
Channel prefixes and inventory defaults
Custom order statuses
Order number format
Store Agreement
About the Store Agreement
Compliance
Configure the consent banner
Prepare privacy and cookie policies
Understand visitor consent categories
Connected tools
Manage connected tools
Currencies
About store currencies
Currencies across markets, products, and checkout
Disable, delete, or remove currency data
Exchange rates and rounding
Why can't I disable or remove a currency?
Customer notifications
Manage customer order notifications
Use values in customer notification templates
Email
About Email settings
Review email delivery
Set up a custom email domain
Set up transactional emails
Translate emails
Why emails land in spam
Fulfillment settings
Choose fulfillment and split settings
Manage packing profiles
Routing strategy
Languages
About store languages
Change the default language
Manage store languages
Publish a language on a storefront
Remove translation data
Translate store content
Metafields
About metafields
Add and edit metafield values
Create and edit metafield definitions
Import, export, and remove metafields
Metafields and connected apps
Storefronts, search, filters, and translations
Notifications
About notification settings
Choose notification channels
Sales Channels
Manage sales channels
Team
About Team
Collaborators and access requests
Invite and manage team members
Invite staff
Partner organizations and collaborators
Webhooks
Create and manage webhook endpoints
Catalog
Products
About products
How to create a product
How to translate products
Import a sales baseline
Import, export, and bulk update products
Inventory and selling policies
Pricing and currencies
Product limits
URL redirects for products
Variants and attributes
Tags
About tags
How to create tags
How to translate tags
Import and export product tags
Brands
About brands
How to create brands
How to translate brands
Import and export product brands
URL redirects for product brands
Vendors
About vendors
How to create vendors
How to translate vendors
Import and export product vendors
URL redirects for product vendors
Categories
About categories
How to create categories
How to translate categories
Import and export product categories
URL redirects for product categories
Attributes
About attributes
Edit or remove an attribute
How to create attributes
How to translate attributes and options
Import and export product attributes
Use attributes on products and filters
Collections
About collections
How to create collections
How to translate collections
URL redirects for product collections
Product Filters
About product filters
Manage product filters
Translate product filters
Why a product filter is missing
Reviews
About product reviews
Configure review settings
Import and export reviews
Manage product reviews
Review request invitations
Stop review spam
Blog
About blog comments
Blog Authors
About blog authors
How to create blog authors
Blog Categories
About blog categories
How to create blog categories
How to translate blog categories
URL redirects for product blog categories
Blog Posts
About blog posts
How to create blog posts
How to translate blog posts
Manage blog authors
Moderate blog comments
Blog Tags
About blog tags
How to create blog tags
How to translate blog tags
Content
Menus
About menus
How to build a menu
Menu item link types
Menus and deleted content
Pages
About pages
How to create pages
How to translate pages
Policies
About store policies
How to edit policies
How to translate policies
Inventory
Inventory Groups
About inventory groups
How to create inventory groups
Import and export inventory groups
Shared stock for print-on-demand and blanks
Locations
About locations
Address and postal code rules
How to create locations
Import and export locations
Phone number rules
Stock and transfers
Checkout holds and order commitments
How inventory quantities work
Import, export, and review bulk jobs
Review restock requests
Transfer stock between locations
Marketing
Customer communications
Choose message channels
Configure transactional notifications
Send newsletters and promotions
Markets
Markets
About markets
How to create a market
How to delete a market
Market currencies and pricing
Cash on delivery
How cash on delivery is calculated
How to configure cash on delivery
Checkout
Create and manage checkout fees
Discounts, Gift Cards and Store Credit at checkout
How checkout fees work
How checkout limits are calculated
How to set checkout limits
Discounts
About discounts
Discount stacking settings
Discount targeting and eligibility
Discounts at cart and checkout
How to create a discount
Duties
About duty rules
How to manage duty rules
Online payments
Configure an online payment discount
Shipping
About shipping modes
How package profiles and fulfilment routing work
How to manage shipping zones and methods
Tax
About price-based tax rules
About tax classes
About tax rates
About tax settings
About tax zones
How to manage tax classes
How to manage tax rates
How to manage tax zones
Media
Media library
About media
Deleting files
Find and describe files
Generate images with AI
Site assets and media
Storage and upload limits
Uploading files
Video and 3D previews
Where files are used
Online Store
Media library
Site assets
Online Store settings
Configure your Online Store
Preferences
About Online Store preferences
Change storefront permalinks
Set your store favicon
Recommendations
Configure product recommendations
Search
Manage storefront search
Search Synonyms
Manage search synonyms
Storefront Messages
Customize storefront messages
URL Redirects
About URL redirects
Manage URL redirects
Orders
Orders
Assign fulfillment providers
Create an order
Design and print packing slips
Edit an order
Find orders with a problem
Import and export orders
Manage abandoned carts and checkouts
Manage custom order statuses
Manage order settings
Read the note from the customer
Search, filter and organize orders
Set up order numbers
Understand order totals
Understand the four order status layers
Gift Cards
About Gift Cards
Create and manage Gift Card products
Issue and deliver Gift Cards
Manage Gift Cards
Order Tags
About order tags
Assign order tags
Manage order tags
Analytics
Build and save a report
Customer cohorts and stage activity
Money and cost coverage
Read your analytics reports
Repeat-purchase retention
Traffic sources and campaign performance
Apps
Fix products missing from Meta or Google
Manage customization files
Stop an app's service or remove it
Billing
Account credit
Autopay
Billing and invoices
Custom Products plans
Manage your plan and billing
Customers
Customer address rules
Import, export, and update customers
Manage customers
Customer Groups
About customer groups
Connect a Customer Group to a webhook
Create and manage customer groups
Customer Settings
Manage wishlists, messages, consent, and privacy
Set up customer access and sessions
Customer Tags
About customer tags
Assign customer tags
Manage customer tags
Help
›
Orders
›
Order Tags
Order Tags
Create reusable labels for order organization, search, and filtering.
About order tags
Assign order tags
Manage order tags
Help Center
Help Center