Open Catalog > Gift Cards. Products lists the Gift Cards customers can buy; Issued cards lists the cards and balances already issued. Gift Card products also appear in All Products.
Choose Products, then Create Gift Card product.
Enter a title, description, SKU and value. Add images and organize the product as needed.
Review the selected sales channels. Online Store is selected initially; a new product starts as a draft.
Set the status to Active and save when you are ready to sell. Open the product again from Products to edit it.
Where customers find it
An active Gift Card product published to Online Store can appear in the shop, collections and product search unless you hide it from listings. Add it to a menu using the product link picker or feature it in a product section. Creating a product does not issue a card or add it to your menus automatically.
Safe editing
You can update the title, description, images, search-engine details, organization, visibility, status and sales channels. Once an order includes the product—even before payment—its value, currency and SKU are locked, and it cannot be deleted. Archive or unpublish it and create a new product for a different value. Previously issued cards keep their own balances, recipients and expiry dates.
Gift Card products do not use physical inventory, shipping, tax classes, sale prices, quantity discounts or free-gift settings. Existing products with multiple values remain available; new Gift Card products use one value.
Buying for someone else
On a supported product page, shoppers can buy for themselves or enter another recipient and a gift message. Different recipients stay on separate cart lines. Increasing the quantity on a line buys multiple cards for that same recipient. Cards are issued only after payment; changing the product later does not change an existing order.