Checkout fees add a required charge or an optional service to an order. Required fees apply automatically whenever they are enabled. Optional fees, such as gift wrapping, are added only when the customer or a staff member selects them.
Choose how the fee is calculated
A fixed per-order fee is charged once. A fixed per-item fee is multiplied by the total merchandise quantity in the order. A percentage fee is calculated once from the merchandise subtotal left after product and order discounts.
What percentage fees exclude
Shipping, tax, duties, cash-on-delivery charges, online-payment discounts, store credit, and other checkout fees are not part of the percentage basis.
Tax on a checkout fee
When a tax class is selected, the matching market tax rate is applied after the fee amount is resolved. The fee amount and its tax are retained separately on the order.
Where customers choose optional fees
Customers choose optional fees at checkout. When your store's theme offers it, they can also choose them in the cart, for example by ticking gift wrapping in the cart drawer. The cart shows the fee amount without tax; checkout prices the fee, adds its tax and charges it.
A fee belongs to one market, and customers only see the fees enabled in their market. Checkout always confirms the fee in the customer's market. If the shipping address moves the customer to another market, a fee chosen in the cart is removed and the customer can choose from that market's optional fees instead.
Example
For 1,000 of merchandise with 200 in product and order discounts, the percentage-fee basis is 800. A 2.5% handling fee is 20. If the fee's tax class resolves to 18% and prices are entered before tax, fee tax is 3.60, so the fee adds 23.60 to the amount payable. If prices include tax, the 20 already contains 3.05 of tax and the fee adds 20.