Each market has its own tax setup on the Tax tab. Five settings control the basics: whether tax is collected, whether catalog prices are entered with tax included, how storefront prices are displayed, which address decides the rate, and what happens to products without a tax class.
Collect tax
The master switch. When it is off, every order in this market is sold with zero tax — nothing is calculated and nothing appears at checkout. New markets start with it on.
Prices include tax
With tax-inclusive prices (common in the EU, UK, and Australia), the price you enter already contains the tax, and checkout takes the tax portion out of it for your records. With tax-exclusive prices (common in the USA and Canada), the price you enter is before tax, and tax is added on top at checkout. How prices are shown on the storefront is a separate setting. New markets start tax-exclusive.
Storefront price display
Choose inclusive or exclusive storefront price display, separately from how catalog prices are entered. Estimates use the shopper's country; checkout recalculates using the complete address.
Which address taxes an order
The tax basis decides whether an order is taxed by its shipping address or its billing address. One rule to know: an order that contains nothing shippable — digital goods only — is always taxed at the billing address, because it has no shipping address at all. A shipping order that arrives without a shipping country is not taxed, and the order shows that no tax could be calculated.
On the web
In your store admin, go to Markets and open the market.
Open the Tax tab — the General section shows the five settings.
Change what you need and select Save in the bar at the bottom of the page.
On mobile
In the Tringify app, open Markets, choose the market, and then open Tax. Use General to manage the same five tax settings.