Team is available only to the store owner, and only on live stores. If you are a team member or collaborator, ask the store owner to change your access. About Team.

How long does an invitation last?

Seven days. Resending gives it a fresh seven days, and the link in the earlier email stops working. Invite and manage team members.

Someone didn't receive their invitation. What should I do?

Ask them to check their spam folder, then check the address in Pending Invites. Resend it if the address is right (you can resend every two minutes). If the address is wrong, revoke the invite and send a new one.

Can I give someone access to only part of my store?

Yes. Choose View or Edit for each area, and choose which apps they can open. Edit includes View, and everyone needs at least one permission. About Team.

What happens when I remove a team member?

They lose access to your store, and their API tokens, app access and notification settings for it are removed. They are notified, and their Tringify account stays.

Can a team member leave a store on their own?

No. Ask the store owner to remove you. Partner organizations and their collaborators can leave from the partner portal.

Can I transfer store ownership?

No. Store ownership can't be transferred to a team member.

Do collaborators count towards my team member limit?

No. Only team members and pending invites use team member slots. Collaborators have their own limits. Partner organizations and collaborators.