Manage wishlists, messages, consent, and privacy

Enable wishlists for signed-in customers, optionally allow anonymous shoppers to save products, and choose how long visitor wishlists are kept and how many products each wishlist can contain. Turning off wishlists also turns off visitor wishlists.

Welcome emails and newsletter subscriptions are separate. You can collect email marketing consent during storefront registration and checkout. Turn on Collect SMS and WhatsApp marketing consent at checkout to show a “Text me with news and offers by SMS or WhatsApp” checkbox when a checkout has a phone number and a message channel is set up. Ticking it records consent for that number on both SMS and WhatsApp. Promotional texts and review requests go only to numbers that agreed; cart and checkout recovery also texts numbers given at checkout when the recovery mode is soft opt-in, unless they opted out.

Enable Require newsletter double opt-in to make new subscribers confirm before they receive newsletters. This also applies when you add marketing consent through a customer form or import CSV. Existing active subscriptions stay active. Turning the setting off does not automatically activate people who are still waiting to confirm.

Saving with double opt-in enabled creates and assigns a confirmation email template if needed. A valid existing assignment is kept. The template appears in Marketing > Transactional Emails and can be edited. Use Edit confirmation template after saving; in the mobile app, this opens the editor in your browser.

Keep the confirmation template active and keep its confirmation button linked to the confirmation-link variable. Assign another valid confirmation template before deleting the current one. A verified transactional sender and available email allowance are still needed to deliver the message.

Confirmation links last 24 hours. To request another email, submit the newsletter signup again after at least one minute. A new email replaces the previous link. Unsubscribing cancels pending confirmation. An expired, replaced or already-used link cannot activate a subscription.

In Customers > Settings > Store Credit, choose whether customers can use store credit at checkout. Optionally cap its use per order by percentage, amount in the store currency, or both. Leave a cap empty for no limit of that kind. When both caps are set, the lower amount applies.

Enter store credit amounts with a decimal point and no thousands separator. The currency controls the allowed decimal places: KRW uses whole amounts, USD allows two and KWD allows three. This also applies when granting or removing credit. Settings > General changes saved balances and history displays, not money entry.

Open Customers > Privacy requests to review export and deletion requests. In Customers > Settings > Privacy, choose the response window, whether exports run automatically or need review, and how overdue deletion requests are handled. Putting a request on hold does not stop its deadline.

Choose how to handle reviews and any remaining store credit during deletion. A credit balance or pending refund may require action before deletion can finish. Review the request and its history before approving it.