Your domain is your store’s web address. Every store includes a Tringify address, and you can also connect a domain you own.
Where do I connect my domain?
Go to Settings > Domains and select Add Domain. Once it shows Connected, assign it to your storefront in Online Store > Domains. See Connect a custom domain.
Can I use my root domain or www?
You can use example.com, www.example.com, or both.
- Manage DNS with Tringify: change nameservers once, then manage the domain’s DNS records in Tringify. Connect each address you want to use.
- Keep my DNS provider: connect
www.example.comusing the records shown in setup. If your domain already uses Cloudflare, you can also connect the root address without changing nameservers.
The setup page shows the options available for your domain. See Connect a custom domain.
What is a primary domain?
It is your storefront’s main address. Each storefront has one primary domain. Other active domains assigned to that storefront redirect customers there, except domains dedicated to individual countries. Change your primary domain.
Can I use both example.com and www.example.com?
Yes. Connect and verify each address separately, assign both to the same storefront, and choose one as primary. The other address redirects to it. Adding a www DNS record alone does not connect www to your store.
How many domains can I connect?
The counter in Settings > Domains shows how many custom domains you use and your limit. Root and www count as separate connections.
Can countries or languages use different addresses?
If your plan supports it, each country can have one dedicated domain. Choose an active domain assigned to the storefront that is not its primary domain or already used by another country. For each language, use the address shown in the storefront’s country and language settings.
Can I use my domain for email?
Yes. Add the verified domain in Settings > Email and follow the email setup instructions. Connecting your storefront does not set up email sending automatically.
What happens if I unassign or remove a domain?
Unassign removes the domain from a storefront so you can assign it elsewhere. It stays connected to your store.
To disconnect it, unassign it first, then remove it in Settings > Domains and complete verification. Remove any email use if prompted. Tringify also removes the address’s HTTPS certificate; this can take a few minutes.
If you keep your DNS provider, remove or replace its DNS records separately. If Tringify manages your DNS, removing the root domain also removes its DNS setup. Move your DNS records and nameservers to another provider first if they are already connected to Tringify. An unused setup can be removed without changing nameservers. See Manage DNS with Tringify.