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Where notifications come from and how to control them

Choose account, store, and customer notification settings in the right place.

Your account

Open Accounts › Notifications at accounts.tringify.com to read your account inbox and manage account-level email, push, and in-app preferences. These cover team invitations and ownership, billing for stores you own, and account and store lifecycle notices addressed to your account. All categories start enabled. Sign-in and security alerts are always on and their controls are locked.

Mute a store

In Accounts › Notifications, choose a store you belong to and mute push, in-app, or both. Muting push alone keeps new notices in the relevant inbox. Muting in-app stops new inbox entries; it does not remove existing ones. Store mutes do not disable security alerts or change email preferences. Each store also has a link to its own notification settings.

Each store

In each store, open Settings › Notifications for your personal choices by event and channel. These preferences apply only to you in that store and are not duplicated in Accounts. A store mute also applies to its push and in-app delivery. Other team members keep their own preferences.

Customer notifications

Settings › Customer notifications controls what shoppers receive, such as order and account messages. These are separate from your own account and store notifications. Changing your personal preferences or muting a store does not change what customers receive.

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